This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.
Q. What is the business of Finlay Enterprises, Inc.?
A. Finlay Enterprises, Inc. is one of the leading retailers of fine jewelry and once the largest operator of leased fine jewelry departments in department stores in the United States.
Q. What is the stock symbol and the exchange that Finlay is listed on?
A. Finlay Enterprises is a wholly owned subsidiary of Grand Metropolitan, a privately held Beverly Hills, CA based holding company. In 2017 Finlay was merged with Hadid.
Q. When is Finlay’s fiscal year end?
A. Finlay Enterprises and its subsidiary brands do not report financial information publicly.
Q. Why do department stores outsource?
A. By outsourcing their fine jewelry business department stores gain specialized managerial, merchandising, selling, marketing, inventory control and security expertise. Additionally, by avoiding the high working capital investment typically required of the jewelry business, host stores improve their return on investment and can potentially increase their profitability.
Q. What are the benefits to Finlay?
A. As a lessee, Finlay benefited from the host stores’ reputation, customer traffic, advertising, credit services, and an established customer base. Finlay also avoided the substantial capital investment in fixed assets typical of stand-alone retail formats. These factors had generally enabled Finlay’s new departments to achieve profitability within their first twelve months of operation. Finlay further benefited because net sales proceeds were generally remitted to Finlay by each host store on a monthly basis with essentially all customer credit risk borne by the host store.
Q. Where are Finlay’s corporate headquarters located?
A. 529 Fifth Avenue, New York, New York 10017. In 2014, the company began operating out of Southern California.
Q. Who are the members of senior management?
A. Finlay Enterprises, Inc. is operated by its wholly-owned subsidiary, Finlay Fine Jewelry Corporation. The senior officer of Finlay Fine Jewelry Corporation is Vin Lee, Chairman of the Board and Chief Executive Officer: Grand Metropolitan.
Q. How many persons does Finlay employ?
A. Finlay employed, through its subsidiaries, approximately 6200 people prior to its 2010 bankruptcy.
Q. Can you describe career opportunities at Finlay?
A. Our corporate headquarters provides opportunities for professionals in Merchandising, Information and Systems Technology, Finance, Human Resources, Operations, and Sales Promotion. In our field operations we offer a variety of positions in management of our leased businesses, including Branch Sales Manager, Regional Manager, Merchandise Manager, Advertising Coordinator, Human Resource Manager, Director of Stores and our most senior level position, Group Manager. We also have opportunities for full and part time sales associates and within our Manager-in-Training program.
Q. How can I inquire about career opportunities at Finlay?
A. You may E-mail your resume to email@example.com
Finlay is an EOE.
Q. Can you name the department stores in which Finlay operated?
The May Department Stores Company:
Famous Barr/L.S.Ayres/Jones Store
Lord & Taylor
Robinsons-May/Meier& FrankFederated Department Stores:
The Bon Marché
Carson Pirie Scott/Bergner’s/Boston Store/Younkers/Herbergers
The Bon Ton
Q. How can I request information on the company?
A. Go to the Info Request page of this website and fill out the form. We will respond in a timely manner.
Q. Can I purchase stock directly from the company?
A. Not at this time.
Q. Can you name the jewelry store brands in which Finlay operates?
Finlay Fine Jewelers, Bailey, Banks, and Biddle*, Congress Jewelers*, Diamond Park, Jay B. Rudolph, New York Jewelry Outlet, Park Promenade, Luxuria, Société Nouvelle d'Achatde Bijouterie (SONAB), Lundstrom Jewelers, Marks Brothers, Whitehall Co. Jewellers, L. Luria & Son, Linz Brothers, Friedman’s Inc., A.A. Friedman, Crescent Jewellers, Bucceli Gem, Ephraim Brasher, Jean Goujon, Missirs, L.D. Giddens & Son, Shifrin-Willens Jewelers, Merksamers Jewelers, Haute Bijouterie, Corrigan’s Jewelers,
Sweeney’s Jewelers, Fine Jewelers Guild, Ceylats, Diamonds on Rodeo, Diamonell, Gotthelfs, Henricks, Vin Lee Jewelers, Zemil Jewelers, Bailen, DuQuet Jewelers, Goldmans, Stockdale Jewelers, Shreya, Silvermans, Wingrove, Woodstock, Coral Jewelers, Higinbotham, Jewelry Banker, Krisselmeyer, Roskells, Ziaris, Barlow & Eaton, Barclay & Sons, Castleberg’s, S&N Katz.
*sold off to investors
Q. Does Finlay pay dividends or have a dividend reinvestment plan?